Terms of Service

1. Who can use JamSocial

Organizers create and run Jam Bingo games through the dashboard. Participants join a game at an event, usually by scanning a QR code.

You must be at least 13 years old to use the Service. If you're under the age of majority where you live, you may only use the Service with the permission of a parent or guardian.

If you use the Service on behalf of a company, school, or other organization, you confirm that you're allowed to accept these Terms for that organization, and "you" includes that organization.

2. Your account

Please give us accurate information and keep it up to date. You're responsible for activity on your account and for keeping your login codes and devices secure.

Email us right away if you think someone has accessed your account without permission.

3. Organizer responsibilities

If you run a game, you're responsible for the event and for the content you add to it, including your prompts, event name and description, logo, and branding.

• Make sure your prompts are appropriate for your audience and don't ask participants to share sensitive information (such as health, financial, or government ID details).
• Tell your attendees that the event uses Jam Bingo, and follow any laws or policies that apply to your event.
• Only upload logos, images, and content you have the right to use.

4. Acceptable use

When using the Service, please don't:

• Break the law, or harass, threaten, or harm anyone.
• Post content that is hateful, sexually explicit, misleading, or that infringes someone else's rights.
• Send spam, or collect other users' information for purposes they didn't agree to.
• Try to access accounts, data, or systems that aren't yours, or probe, scan, or test the Service for vulnerabilities without our written permission.
• Interfere with the Service, for example by overloading it, using bots or scripts to play, or getting around limits we put in place.
• Copy, resell, or reverse engineer the Service, except where the law allows it.

We may remove content or restrict accounts that we believe break these rules.

5. Your content

You own the content you add to the Service, like your profile, social links, prompts, introductions, and notes.

You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, display, and process that content only as needed to run, improve, and support the Service. For example, we show your profile and social links to people you connect with, and your introduction to people at the same event. How we handle personal information is explained in our Privacy Policy.

If you send us feedback or ideas, we may use them without any obligation to you.

6. Our intellectual property

The Service, including our software, design, logos, and the Jam Bingo name, belongs to JamSocial and our licensors. We give you a limited, non-exclusive, non-transferable right to use the Service under these Terms. We keep all rights we don't expressly give you.

7. Fees and payment

Some features, such as hosting Jam Bingo for your event, are paid. Prices are shown before you buy and are charged in advance. Payments are processed by our payment provider, Stripe, and we don't store your full card details.

Prices don't include taxes unless we say so, and you're responsible for any taxes that apply. We may change our prices in the future, but a change won't affect a purchase you've already made.

Subscriptions renew automatically at the end of each billing period, at the price in effect at renewal, until you cancel. We'll email you a reminder about 30 days before an annual subscription renews. You can cancel at any time from your dashboard account page, and you'll keep access until the end of the period you've already paid for.

8. All sales are final

Because Jam Bingo is a digital service that is set up and made available to you as soon as you purchase, all purchases are final and we aren't able to offer refunds, credits, or exchanges. This includes games or credits that go unused, for example if your event is cancelled or fewer people attend than expected, and the unused part of a subscription period.

The one exception: if your annual subscription renews and you meant to cancel it, contact us soon after the renewal and we'll refund that renewal charge.

We still want every event to go well. If something isn't working the way you expected, email us and we'll do our best to help, for example by troubleshooting with you or helping you set up your game for another date.

Nothing in this section limits any rights you may have under consumer protection laws that can't be waived by agreement.

9. Availability and technical issues

We work hard to keep the Service running smoothly, but it depends on things outside our control, like internet and Wi-Fi connections, mobile networks, phone cameras and browsers, venue setups, and third-party providers. Like any software, it may also have bugs.

This means the Service may sometimes be slow, unavailable, or not work as expected. For example, a QR code may not scan, a game may not load, or data may be delayed or lost. We may also pause the Service for maintenance or updates.

We don't guarantee that the Service will be uninterrupted, error-free, or available at any particular time, including during your event. We are not responsible for technical issues or their effect on your event, and they don't entitle you to a refund or compensation. We recommend testing your game before your event and having a backup plan for your schedule.

10. Third-party services and integrations

The Service works with services we don't control, including Google Slides (through our Google Slides add-on), payment processing by Stripe, and links to other websites and social profiles. Your use of those services is also governed by their own terms and privacy policies, and we aren't responsible for them.

The Jam Bingo Google Slides add-on only accesses the Google Slides presentation you have open, to add the bingo slide, and does not store or share your Google data. See our Privacy Policy for details.

11. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We don't guarantee any particular result from using the Service, such as the number of connections made or the success of your event. We aren't responsible for the conduct of other users, at events or online, or for the content they post.

12. Limitation of liability

To the fullest extent permitted by law, JamSocial and its owners, employees, and partners won't be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or event costs, arising from or related to your use of (or inability to use) the Service, even if we were told these damages were possible.

To the fullest extent permitted by law, our total liability for any claim related to the Service is limited to the amount you paid us for the Service in the 12 months before the claim, or USD $50 if you haven't paid us anything.

Some places don't allow certain limits on liability, so some of these limits may not apply to you. Nothing in these Terms limits liability that can't be limited by law, such as liability for fraud.

13. Indemnity

To the extent permitted by law, you agree to defend and compensate JamSocial for any third-party claims, losses, and costs (including reasonable legal fees) that come from your content, your events, or your breach of these Terms or the law.

14. Suspension and termination

You can stop using the Service at any time. To delete your account, email us.

We may suspend or end your access to the Service, with or without notice, if you break these Terms, if we need to for legal or security reasons, or if we stop offering the Service. The sections of these Terms that by their nature should continue (like fees owed, your content license for already shared content, disclaimers, limitation of liability, and indemnity) will continue after your access ends.

15. Changes to the Service and these Terms

We're always improving JamSocial, so features may change, be added, or be removed. We may also update these Terms from time to time. When we do, we'll change the "Last updated" date above, and for significant changes we'll try to give you notice, for example by email or in the Service. If you keep using the Service after the changes take effect, you accept the updated Terms.

16. Governing law and disputes

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there, without regard to conflict of law rules. If a dispute comes up, please contact us first and we'll try to resolve it informally. If we can't resolve it within 60 days, the dispute will be handled by the courts located in that province, unless the law where you live gives you the right to bring it elsewhere.

17. General

These Terms and our Privacy Policy are the entire agreement between you and JamSocial about the Service. If any part of these Terms is found unenforceable, the rest stays in effect. If we don't enforce a right right away, we haven't given it up. You may not transfer these Terms without our permission, but we may transfer them as part of a merger, acquisition, or sale of assets. We aren't responsible for delays or failures caused by events beyond our reasonable control.

18. Contact us

Questions about these Terms? Email us.